The experience you deliver to your end users- right from
travel planning to booking to review and feedback management
is what keeps your end users keep coming back.
travel planning to booking to review and feedback management
is what keeps your end users keep coming back.
01 | Booking Engines |
Sell entire range of travel products
under your brand02 | Are you an OTA? |
Make it simple for your
online users!- Facilitates search, providing maximum results
- Offers a content-rich database
- Provides users an easy-to-use reservation system
- Incorporates various payment methods
- Dispenses invoices, vouchers, and tickets
Our products are easy to install, implement, access, and deploy - so that you can scale your business.
02 | How the OTA Back Office Works |
It helps book flight tickets or products from third party suppliers, manage
customers profiles, fully automate sales processes, automate marketing efforts, manage accounts and gain full insight into the travel business.
An Online Travel Agency consists of three basic building blocks. The front end side is a website or app where travelers come to make a booking. The back end side is the booking engine, the heart of an OTA. And the provider side is the connection to GDSs, CRSs, wholesalers, and so on.
Here are the main back office systems and their functions: |
04 | Included features List |
Modules
Include
- Mid-office module and CRM (booking management, Front desk management, Supplier management, Service fee management)
- B2C online booking portal with customer profiling (My bookings, Booking vouchers, Cancelation)
- B2B Partner Booking with credit management and customer quotation management
- Distribution Model (output API)
- Responsive (Web Portal)
- On Demand Mobility Solution
Functionality
Include
- Rules and markup setup at various sales channels
- Booking Management and cancellations (Centralized fulfillment and processing of bookings from multiple point of sale channels)
- Customer Relationship Management
- Automated Invoice / Voucher Creation and Ticketing
- Partner Credit Management
- Customer Profiling
- Interactive Dashboards
- Supplier Management and payment schedules and setoff management
- Post sale support – Reschedule and Cancelation
- Online Payment Gateway
- SMS and Email Integration
Flight
Include
- Integration with Amadeus and Galileo GDS
- Integration with TBO, Amadeus TripXML, Mystifly, Python, PKFare Consolidators
- Integration with FLyDubai, Precision Airlines, Mango for low cost airlines
- PNR import and Multi PCC functionality for Galileo
- Private Fare Options
- Booking, Hold Booking, Invoicing, Ticketing and Cancellation
- MIS Reports
Hotel & Other Land
Include
- 25+ Bedbank Integrations
- Integrations for Activities, Transfers and Rentals
- Dynamic Packaging (Hotel + Transfer + Activity)
- Can Map API Data with GIATA
- Booking, Hold Booking, Invoicing, Voucher and Cancellation
- Sales funnel and Supplier Analysis
- Integrated API’s: TBO, Hotelbeds, Jac Travels, Total Stay, Fitruums, Getabed, DOTW, Expedia, GTA, Bonotel, Team America, Tourico, 24x7Rooms, Amadeus Hotels, Restel, Travco, Rexlive, Travelanda, RoomsXML, Desiya and more…
- MIS Reports
Point Of Sale
Regardless of the Mid office system which we provide we have variety of point of sales to select from in our eTOS OTA platform. Select your best POS.
- Agent Commission Setup & Markup Setup
- Agents Credits, Real Time Booking Information & Payment History with Current Outstanding, Ability for Agents to Payby Credit Card.
- Print Vouchers & Proforma Invoice.
- Reservation Management for Flights, Hotels, Transfers,Packages & Activities
- Flight + Hotel + Transfer + Activity
- Flight + Hotel
- Hotel + Transfer + Activity
- Markup Management & Customer Portal
- Reservation Management for Flights, Hotels, Transfers,
- Packages & Activities
- Payment Gateway Integration
- Destination or Product Web Portal
- Responsive & SEO Friendly Website
- Social Media Links, Blogs & Google Analytics
- Distribution Platform via Soap XML services(Hotels, Transport, Attractions, Excursions & Restaurants)
- Static Data in Excel Format
- Test Server Implementation & Support
- Setting up of Agent Credentials & Markups
- Implementation Stages & Technical Support Management
- Live Server Setup & Management
3rd Party Integrations
Our experts develop a strategy that will lead you to success!
XML API Integration
- Flights (GDS, Low Cost, Consolidator)
- Hotel (Contracted + XML Feed)
- Transfer (Contracted + XML Feed)
- Activity (Contracted + XML Feed)
- Car Rental
- Payment Gateway Integration
3rd Party Addons
- Post Social Sharing
- Live Chat
- Mail Chimp
- Trip Advisor Reviews
- Google Maps
Partner Integrations
- Flights
- Hotels
- Transfer & Activities
- Payment Gateways
- Car Rental